Emergency Information

Emergency Updates Ex Cyclone Debbie



TC Debbie - Friday Update

Emergency Alerts have been issued by the Whitsunday Regional Council to residents in the Bowen and Airlie Beach areas to provide advice to boil drinking water as restored water may be discoloured and contain bacteria. As a precaution, people who received the Emergency Alerts have been advised not to drink tap water. If they have no other option, tap water should be boiled for three minutes, cooled and stored in a clean container with a lid. Drinking water is available until 6pm today (Friday 31 March) from the Catalina Memorial on the Bowen Esplanade.

Drinking water is also available until 6pm today and from 8am tomorrow (Saturday 1 April) from the Whitsunday Plaza carpark (formerly Centro). Residents should take their own container to collect water, as no bottled water will be given out.

Queensland Communities - Facebook


We have two Community Recovery Hubs opening in the Mackay Regional Council area today, Friday 31 March, at the Mackay Entertainment Convention Centre, Alfred Street and Andergrove Community Centre, Celeber Drive, from 12pm - 4.30pm.

You can also access our Community Recovery service from home by phoning: 1800 173 349 or visiting the website at

  • NQ Bulk Ports: Friday morning, trucks are heading into the Port for fuel supplies for the region … big tanker in today at the harbour

Open / Helping

  • Palmyra Dragway working bee, Sat from 7am and maybe Sunday

  • Southern Breakwall at Mackay Harhour has reopened.

  • Eton Range open to light vehicles as of around 2 or 3 Friday afternoon

  • Green Waste dumping free until Sunday the 9th of April, Two additional green waste only sites will also be opened to meet demand from 1pm today, including:

> Leisure Court unsealed carpark (next to the tennis court), South Mackay

> The land between Miraflores Estate and Beaconsfield State School, Eaglemount Road, Beaconsfield

All of these sites, including the additional green waste sites, will be open everyday from 7am to 5pm, weather permitting.

Closed / Off

  • Sarina Relay for Life this weekend is postponed … new date yet to be announced.

  • Sarina Marlborough Road at Yatton Bridge is GONE.

  • Bruce Highway at Granite Creek north of Marlborough The QLD Department of Main Roads has advised that the partly washed away bridge at Granite Creek north of Marlborough is able to be crossed with only one lane open, however, it is restricted to vehicles under 5 tonnes and a speed limit of 10 km/h applies across the bridge. Other areas along the Bruce Highway south to Rockhampton are still listed as closed due to flooding.

  • The Marlborough-Sarina Road is also closed due to flooding and a severe landslide on the Sarina Range.

  • Fishing pontoon at the end of Bridge Road, the old Hospital Bridge is gone.

  • We’re hearing the Reef at Daydream where the sharks fish and rays are has been destroyed - possible 100%.

  • Lamberts Beach Toilet block being demolished Friday - it's barely hanging on

Department of Transport and Main Roads (Queensland).

If it's fissured, forget it!

We've got some pretty serious damage around Sarina Range due to landslips from ex-Tropical #CycloneDebbie. Please don't climb on rocks, into cracks or too close to the edge—the road might slip further and you don't want to be there when it does.

We know residents are worried about their homes and their families, and we're working hard to get our network back up and running—but it takes time. Check for the latest road conditions and stay safe!


Ergon Energy - Facebook update from 9am Friday

4 hrs ·

LOCAL UPDATE: We’re down to just over 50,000 customers without supply as a result of #TCDebbie. Overnight there were further restorations in Mackay. Access is still an issue for heavy vehicles and there is significant damage to our network. We appreciate your patience. We are working as hard as possible to get local communities back on supply

ROCKHAMPTON/GLADSTONE/BUNDABERG/HERVEY BAY AREA - around 1000 customers left to restore after around 20,000 without supply yesterday.

BOWEN AREA AND SURROUNDS - Water supply has generation. The first supply made available to Hospital and Nursing home. We will have 150 additional employees into Bowen today. We have provided generation to some accommodation. We are checking assets to our major assets before we can commence any local restorations. High voltage checks are required before any local restorations can be made. Generation is being made available to major infrastructure today. Further generation is being deployed.

PROSERPINE/AIRLIE BEACH AREA - Significant network damage in the area. Significant access issues. We’ve been able to get crew in to do vital checks.

We are working with Council on sites for generation for essential services. The Bore site has been energised.

Generation units for Airlie Beach area will arrive today for connection.

Cannonvale - Generation has been positioned for water supply.

MORANBAH AREA – Crews have been working on getting towards Moranbah however access is cut. We have some local crews progressing restorations.

COLLINSVILLE AREA - Lines are being patrolled by local crews. Council is building an access path to the Collinsville water treatment plant. We have crews available to connect Generation.

MACKAY AND SURROUNDS -Some restorations were made in Mackay yesterday over 4000 customers restored. We now have under 20 000 customers off supply in the area. More crew and equipment have made it through to Mackay. However, we have not been able to get all heavy vehicles though at this stage.

HOME HILL AREA - Town has been restored. Local feeders out of Home Hill were patrolled to make further restorations and most of these areas are now restored.

#AlwaysSafe #GetReadyQld


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