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Scam Alert Mackay Region

A telephone scammer has contacted a resident of Finch Hatton and pretended to be from the NBN claiming that serious technical issues existed against the residents NBN connection which required immediate attention to avoid disconnection from the service.

The scammer claimed the resident would be compensated immediately to the value of $100.

Remote access was obtained to the resident’s laptop to make this compensation payment occur.

When the time came to effect payment to the resident, the scammer alleged he overpaid the resident by approximately $10,000.

Pressure was applied to the resident to repay this money promptly which resulted in a car trip to their financial institution.

Once they began speaking with staff at their bank, the situation was immediately identified as being suspicious and no money was transferred.

Precautions were taken to protect the resident’s online financial accounts, the resident’s laptop was taken to a local IT security business for inspection and ID CARE was contacted to prevent their identifying information from being used in identity crime.

Scams of this nature are increasing in prevalence – click here to view information released from Scamwatch which is specific to this scam type.

Police want to advise the public that the reporting method to ensure law enforcement agencies investigate a scam or cyber crime have changed.

You do not report the matter through the Australian Cybercrime Online Reporting Network (ACORN) any longer.

As of July 1, reports of this nature are made through the Australian Cyber Security Centre.

Click here to view their website.

If you have information for police, contact Policelink on 131 444 or provide information using the online form 24hrs per day.

You can report information about crime anonymously to Crime Stoppers, a registered charity and community volunteer organisation, by calling 1800 333 000 or via 24hrs per day.

Quote this reference number: QI1901323567